Frequently Asked Questions

Booking & Logistics

What is the best way to contact you?
 

The best way to get in touch with Copper Creek Event Center is to call us directly at 802-900-3082 to schedule a private tour of our beautiful Utah Wedding and Event Venue. For general inquiries regarding your upcoming Utah Wedding or corporate gathering, you can also email our team at info@coppercreekeventcenter.com. We highly recommend touring the space in person during your Wedding Planning process so you can envision exactly how our grand ballroom will look for your big day.
 

Do you offer discounts?
 

At Copper Creek Event Center, we strive to provide an affordable yet luxurious experience for every Utah Wedding and event. While we have set pricing to ensure high-quality service and maintenance of our Utah Venue, we do occasionally run seasonal promotions or special offers. To stay up to date on our current deals and see highlights from recent Utah Events, please follow us on Instagram @coppercreekeventcenter, where we announce our latest discounts.
 

Do you do 2-hour rentals?
 

To ensure every client has adequate time for setup, guest arrival, and their celebration, we do not offer 2-hour rentals. The shortest rental period we allow at our Utah Venue is 3 hours. These shorter time blocks are billed at an hourly rate and are perfect for smaller Utah Events like bridal showers, luncheons, or business meetings. Please contact our team for further details on hourly availability and rates.
 

What is the smallest amount of hours that you will rent the space for?
 

The minimum rental period for our Utah Wedding and Event Venue is 3 hours. We have found that this timeframe is the ideal minimum for smaller gatherings, allowing enough time for a meaningful program and guest interaction without feeling rushed. If you are in the middle of Wedding Planning and need a space for a ceremony-only event or a breakfast, this 3-hour window is often the perfect solution.
 

Can we add additional hours to our rental without scheduling the space for the whole day?
 

Yes, we understand that Wedding Planning often requires a little extra breathing room for setup and transitions! Depending on our existing schedule for that day, we can typically add one hour before or after your allotted rental time on an hourly basis. This is a great option if you need extra time for hair and makeup or if you want to extend your dance party just a little bit longer. Learn more on our pricing page.
 

What time do we have access to the facility?
 

Access to the Copper Creek Event Center begins exactly when your contracted rental time starts. For example, if you have booked our Utah Wedding and Event Venue from 5:00 PM to 10:00 PM, the doors will open for you and your vendors at 5:00 PM, and the event must conclude with the building vacated by 10:00 PM. We recommend coordinating with your vendors to ensure they arrive when your access window begins.
 

What happens if we are late getting out of the venue?
 

To respect our staff and ensure the facility can be prepared for the next scheduled Utah Event, we require all guests and personal items to be out of the building by the end of the rental period. An additional charge of $200 per half-hour will be applied if the venue is not vacated at the pre-discussed rental end time. We suggest building "cleanup time" into your Wedding Planning schedule to avoid these fees. Learn more on our Pricing page.
 

Are you hiring?
 

We are always looking for passionate individuals who want to help create magical Utah Weddings! If you are interested in joining the team at Copper Creek Event Center, please reach out to us via email at info@coppercreekeventcenter.com to inquire about any current openings or to submit your resume for future consideration.
 

Venue Features & Accessibility

What is your capacity?
 

As a premier Utah Wedding and Event Venue, we can accommodate various guest counts depending on the layout and style of your event. Whether you are hosting an intimate seated dinner or a large flowing reception, our space is designed to be flexible and inviting. For specific capacity numbers based on your preferred setup, please visit our Pricing Page, where we break down the details for different event styles.
 

Is your space wheelchair accessible?
 

Accessibility is a priority at Copper Creek Event Center, as we want all of your guests to feel welcome and comfortable during your Utah Wedding. Our facility is fully wheelchair accessible, featuring an elevator located conveniently just inside the main doors to provide easy access to our event spaces for those with mobility needs.
 

Is there an elevator?
 

Yes, there is an elevator located just inside the main entrance of our Utah Venue. This ensures that all guests, regardless of physical ability, can enjoy your celebration without having to navigate stairs. It is also an excellent resource for vendors moving equipment or decor into the space during your setup time.
 

What LDS temples are you close to?
 

Copper Creek Event Center is centrally located for couples marrying in several local temples, making it a convenient choice for a Utah Wedding reception. We are within a short driving distance of the Payson, Spanish Fork, Orem, Provo, Provo City Center, and Lindon temples. This proximity simplifies travel for your guests between the ceremony and the celebration.
 

Do you have a bride's room?
 

Yes! We provide a beautiful, dedicated bride’s room as part of our Utah Wedding and Event Venue amenities. This private space is designed for the bride and her bridal party to relax, touch up their hair and makeup, and prepare for the festivities in a quiet sanctuary tucked away from the main event area.
 

Do you have a groom's room?
 

While we feature a luxury suite for the bride, we do not currently have a dedicated room specifically for the groom to get ready in. Most grooms choose to arrive at the Utah Venue already dressed or utilize nearby local accommodations before the event begins to ensure they are ready for photos and the ceremony.
 

Do you have entry signs and signs to direct people to the space?
 

We want to make sure your guests find their way easily! Copper Creek Event Center provides personalized digital signs for our couples and corporate clients at the main entrance of the building. Additionally, we provide directional signage at the entries to our specific space to guide your guests seamlessly to your Utah Event.
 

Packages & Decor

What is included in your base package?
 

Our base packages are designed to take the stress out of your Wedding Planning by providing the essential foundation for a beautiful event. We include high-quality tables, chairs, and basic setup to get you started on your Utah Wedding journey. For a comprehensive list of everything included in our various tiers, please refer to the Pricing Page on our website for the most current details.
 

Do you have a decor package?
 

Yes, we offer an incredible decor package to simplify your Wedding Planning! For just $150, our team will set up and take down any items from our extensive decor closet. If you have personal decor you would like us to set up for you, we can handle that for an additional $100 (items must be dropped off prior to the event). This allows you to focus on your big day while our staff handles the visual details. See more about our add-ons on our pricing page.
 

Do you have any arch backdrops to use?
 

We certainly do! A beautiful backdrop is a staple of any Utah Venue. We offer a rustic wooden arch and a modern golden circle arch that are perfect for ceremonies, ring ceremonies, or photo ops. You can view high-quality images of these arches in our website’s Gallery to see how they fit the aesthetic of your Utah Wedding.
 

Do you have a sparkler package?
 

A grand exit is a highlight of many Utah Weddings! We offer two sparkler packages to make your send-off effortless and stunning. Our 50-count package of 20-inch sparklers is $40, and our 100-count package is $75. Both packages include our staff handing out, lighting, and properly disposing of the sparklers so you can enjoy your exit without any logistics worries. These are included on our Pricing Page.
 

Can we hang lights or drapery in the space?
 

To maintain the integrity and safety of our Utah Wedding and Event Venue, we only allow lights or drapery to be hung by a licensed and insured lighting or drapery company. This ensures that all installations meet fire codes and are handled professionally without damaging the facility's structure or aesthetics.
 

Can we attach anything to the walls?
 

In order to keep Copper Creek Event Center looking pristine for every client, we do not allow anything to be attached to the walls. This includes the use of adhesives, nails, hooks, tape, or any other device. We recommend using freestanding backdrops, floral installations, or our provided arches for your decor needs during your Utah Wedding.
 

Catering & Kitchen Facilities

Do you have a kitchen?
 

Yes, we provide a spacious prep kitchen for your use. This area is perfect for staging food, plating meals, and keeping things organized during your Utah Event. Whether you are using a professional caterer or bringing your own food, having a dedicated kitchen space is a vital resource for a smooth and professional dining experience.
 

Do you have a stove or oven in your kitchen?
 

Our kitchen is a "prep kitchen," meaning it is designed for staging and serving rather than heavy cooking. It is equipped with a refrigerator, ice machine, microwave, and sinks; however, we do not have an oven or a stove on-site. Please ensure your caterer is aware that all food should arrive warm or be kept warm using Sterno heaters during your Utah Wedding.
 

Is there a fridge in your kitchen?
 

Yes, we have a refrigerator available in the kitchen that you are more than welcome to use during your rental period. This is perfect for keeping your Utah Wedding cake, floral arrangements, or beverages chilled until they are ready to be served to your guests.
 

Do you have a freezer in the space?
 

No, we do not have a freezer available at Copper Creek Event Center. If your Utah Event requires ice cream, frozen treats, or ice blocks, we recommend bringing them in insulated coolers or coordinating a "just-in-time" delivery with your dessert vendor to ensure they stay frozen.
 

Do you have an ice machine?
 

Yes! One of the most appreciated features of our kitchen is our pebble ice machine. This is available for your use throughout your event, ensuring your guests' drinks stay cold with the high-quality "nugget" ice that everyone loves at Utah Events.
 

Do you have drink dispensers that we can use?
 

We provide 5 medium-sized drink dispensers for our clients to use. They are perfect for water, lemonade, or punch. However, we kindly ask that you do not put small fruits like berries inside the dispensers as they will clog the spigots. Lemons and limes are perfectly fine and add a great touch to your Utah Wedding beverage station.
 

Are caterers required?
 

At Copper Creek Event Center, we offer flexibility in your Wedding Planning. You are not required to hire a professional caterer and are welcome to provide your own food. However, please note that using the kitchen without a licensed caterer incurs a $125 kitchen use fee to cover the additional cleaning and maintenance required for the facility. That being said, we do have a list of caterers that we love working with which you can find here.
 

Audio, Visual & Tech

Do you have a sound system for music?
 

Yes, our Utah Venue is equipped with a high-quality surround sound system that can play the music of your choice. We do ask that you keep the music "family-friendly" and do not play music containing profanity. To use the system, you must provide a device (phone, tablet, or laptop) to plug in at our office or near the entry sign-in table.
 

Who provides the device for music to be played?
 

The client is responsible for providing the device used to play music. Whether it's a curated Spotify playlist for your Utah Wedding or a presentation for a corporate event, simply bring your device and we will provide all the necessary connection cords to hook it up to our professional audio system.
 

Do you have a microphone?
 

Yes, we provide one wireless microphone that connects directly to our house audio system. This is perfect for toasts, speeches, or a ring ceremony during your Utah Event, ensuring that all your guests can hear every important word.
 

Do you have multiple microphones?
 

Currently, we only have one wireless microphone available for use in the space. If your Utah Wedding requires multiple microphones or a complex audio setup for a band or multiple speakers, we recommend hiring a professional DJ or AV company from our preferred vendor list.
 

Do you have a place for a wedding video to be played?
 

Absolutely! Sharing your love story is a favorite part of many Utah Weddings. We have a large screen projector located near our dining space, making it easy for all of your guests to view your wedding video or slideshow during the reception without needing to rent additional equipment.
 

Vendors & Staffing

Do you have required vendors?
 

We do not have any required vendors; we want you to have total control over your Wedding Planning. However, we highly recommend choosing from our preferred vendor list. These professionals are familiar with our Utah Wedding and Event Venue and have been vetted to ensure they provide the high level of service our clients expect.
 

Do you have a list of preferred vendors?
 

Yes, we have curated a list of the best wedding professionals in the state! You can find our preferred vendors on the "Vendors" tab of our website. Using these vendors often leads to a smoother Utah Wedding because they already know our layout, loading zones, and facility policies.
 

Do you have any preferred photographers?
 

We certainly do! We love the photographers on our preferred list because they know how to capture the lighting and unique features of our Utah Venue perfectly. If you are looking for someone to document your Utah Wedding, our preferred vendor list is the best place to start your search.
 

How do I get added to your preferred vendor list?
 

We are always looking to network with talented professionals in the Utah Events industry. If you are a vendor and would like to be considered for our list, please email us at info@coppercreekeventcenter.com so we can discuss your services and potentially work together on future events.
 

Who runs the ceremony?
 

While our staff is here to support the facility, the client is responsible for running the ceremony or ring ceremony. Your venue host/hostess is not a wedding coordinator and will not manage music cues, timing, or processional lineups. If you want a stress-free experience, we highly recommend adding a Ceremony Coordinator to your Wedding Planning to handle these details.
 

How many employees are in attendance for each event?
 

To ensure everything runs smoothly at our Utah Wedding and Event Venue, we always have a minimum of one, and often two, employees on-site for the duration of your event. They are there to manage the facility, assist with venue-related questions, and ensure the safety and comfort of your guests.
 

Policies, Safety & Cleanup

What restrictions do you have?
 

To maintain a safe and elegant environment for all Utah Events, we have a few restrictions. We are a strictly non-alcoholic venue. Open flames are only permitted if provided by our preferred florist, Ben & Annie Flowers. Additionally, we do not allow confetti for send-offs; while rice paper is acceptable, plastic confetti and glitter are strictly prohibited in our Utah Venue.
 

Do you allow alcohol in the venue?
 

No, Copper Creek Event Center is an alcohol-free Utah Wedding and Event Venue. If alcohol is found on the premises, a $200 fee will be charged, and the alcohol will be confiscated. A second infraction will result in the offending guests being asked to leave the building to maintain the integrity of our policies.
 

Do you allow live flame?
 

Yes, but with specific safety limitations. Due to fire marshal regulations and liability, live flames (candles) are only allowed when provided and managed by our preferred florists, Ben & Annie Flowers. This ensures that your Utah Wedding decor is both beautiful and safe.
 

What cleanup are we responsible for?
 

We want you to enjoy your night! You are only responsible for cleaning the kitchen (usually handled by your caterer), removing your personal items, and clearing trash from the tables into the provided cans. Our venue staff will handle the heavy lifting, including tables, chairs, linens, and cleaning the floors of the Utah Venue.
 

Who is responsible for the removal of garbage from the venue?
 

The client or their catering team is responsible for clearing garbage from the tables and emptying the cans into our dumpsters at the end of the night. Dumpsters are conveniently located in the north parking lot directly behind the building. 
 

What happens if the kitchen is not cleaned when we leave?
 

If the kitchen is left in a state that requires professional cleaning after your event, a $100 fee will be applied. We provide the space clean for every Utah Wedding and expect it to be returned in the same condition to ensure a positive experience for the next client.
 

Are there any charges after an event for any reason?
 

Most events do not incur post-event charges. However, fees may be applied for damages to the space, landscaping, or walls, or if the kitchen is left uncleaned. Additionally, if your Wedding Planning changes and you require more tables or linens than originally contracted, these will be billed after the event.
 

What happens if paint is damaged on the walls?
 

Because we do not allow items to be taped, nailed, or adhered to the walls, any damage to the paint or drywall is the financial responsibility of the client. A repair fee will be assessed based on the extent of the damage to the Utah Venue.
 

Who is liable if any theft occurs during the event?
 

While we do our best to provide a safe environment for all Utah Events, Copper Creek Event Center does not maintain liability for personal items. We encourage clients and guests to keep track of their valuables throughout the duration of the event and ensure someone is designated to watch the gift table.
 

What happens if we end up needing some extra tables or linens on the day of our event?
 

We are happy to accommodate last-minute needs whenever possible! If you require additional tables, chairs, or linens on the day of your Utah Wedding, our on-site staff will provide them and the additional costs will simply be charged to your account after the event concludes.
 

Sparkler Send-off Details

Do you have lighters or blow torches?
 

Yes, we keep lighters and blow torches on-site specifically for sparkler send-offs. For safety reasons, we allow clients to use our lighters, but our trained venue staff must operate the blow torches to ensure a safe and efficient lighting process for your grand Utah Wedding exit.
 

Is there access to water outside to fill buckets for sparklers?
 

Yes, we have water spigots located on both sides of the exit pathway to fill buckets for extinguishing sparklers. To make your Wedding Planning even easier, we recommend our sparkler packages where our team handles the buckets, lighting, and disposal, working in sync with your photo/video team to get that perfect shot!